{"id":20327,"date":"2024-05-30T12:16:41","date_gmt":"2024-05-30T16:16:41","guid":{"rendered":"https:\/\/kevinjustin.com\/blog\/?p=20327"},"modified":"2024-05-30T12:54:53","modified_gmt":"2024-05-30T16:54:53","slug":"snow-rest-connectivity","status":"publish","type":"post","link":"https:\/\/kevinjustin.com\/blog\/2024\/05\/30\/snow-rest-connectivity\/","title":{"rendered":"SNOW REST connectivity"},"content":{"rendered":"<figure id=\"attachment_20328\" aria-describedby=\"caption-attachment-20328\" style=\"width: 225px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/network.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20328\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/network.png\" alt=\"SNOW REST connectivity network icon\" width=\"225\" height=\"225\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/network.png 225w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/network-150x150.png 150w\" sizes=\"auto, (max-width: 225px) 85vw, 225px\" \/><\/a><figcaption id=\"caption-attachment-20328\" class=\"wp-caption-text\">SNOW REST connectivity network icon<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>Verify ServiceNow test\/production\u00a0 environment connectivity.\u00a0 Are you ready to begin the checks for &#8216;SNOW REST connectivity&#8217;?<\/p>\n<p>&nbsp;<\/p>\n<h1>Verify the following pre-requisites are met before proceeding:<\/h1>\n<p style=\"text-align: center;\">Proxy<\/p>\n<p style=\"text-align: center;\">TEST\/PROD ServiceNow (SNow) URL(s)<\/p>\n<p style=\"text-align: center;\">ID<\/p>\n<p style=\"text-align: center;\">Password<\/p>\n<p>&nbsp;<\/p>\n<h3>High level outline:<\/h3>\n<p>Verify network connectivity via proxy, using SNOW URL&#8217;s, ID, password<\/p>\n<p>Verify CredentialManager Snapin installed<\/p>\n<p>Setup credentials in CredentialManager<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1>Verify network connectivity via proxy, using SNOW URL&#8217;s, ID, password<\/h1>\n<p>Determine the SCOM notification account being used, see <a href=\"https:\/\/kevinjustin.com\/blog\/2024\/05\/30\/setup-scom-notifications-account\/\" target=\"_blank\" rel=\"noopener\">blog<\/a> for details.<\/p>\n<p>RDP to SCOM MS using notification account.<\/p>\n<p>Open PowerShell as administrator<\/p>\n<p>Verify network connectivity pasting command into PowerShell window<\/p>\n<p><strong>Example SNOW URL JustinTime.servicenowservices.com<\/strong><\/p>\n<p style=\"text-align: center;\">Test-NetConnection -ComputerName JustinTime.servicenowservices.com -port 443<\/p>\n<p style=\"text-align: center;\">Test-NetConnection -ComputerName JustinTime.servicenowservices.com -port 443 -proxy ##PROXY##<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Successful connectivity<\/strong><\/p>\n<p>PS C:\\MonAdmin\\SCRIPTS&gt; Test-NetConnection -ComputerName servicenowservices.com -port 443<\/p>\n<p>ComputerName\u00a0\u00a0\u00a0\u00a0 : servicenowservices.com<\/p>\n<p>RemoteAddress\u00a0\u00a0\u00a0 : 199.91.136.115<\/p>\n<p>RemotePort\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 : 443<\/p>\n<p>InterfaceAlias\u00a0\u00a0 : Ethernet 2<\/p>\n<p>SourceAddress\u00a0\u00a0\u00a0 : 10.0.0.30<\/p>\n<p><strong>TcpTestSucceeded : True<\/strong><\/p>\n<h1 style=\"margin: 0in; font-family: Calibri; font-size: 16.0pt; color: #1e4e79;\"><\/h1>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1>Verify CredentialManager Snapin is installed<\/h1>\n<p>Best practice &#8211; Encrypt credentials on SCOM MS to prevent cleartext in scripts.\u00a0 To begin, this includes details to verify SnapIn, verify credentials stored, store credentials.<\/p>\n<p>&nbsp;<\/p>\n<h3>Verify CredentialManager Snapin is installed<\/h3>\n<p>RDP to SCOM MS server(s) as SCOM Notifications SVC account with SA access<\/p>\n<p>Open PowerShell as administrator<\/p>\n<p>Paste command(s) into PowerShell window to test network connectivity to SNOW environments<\/p>\n<p><strong># Verify Credential Manager snap in installed<\/strong><\/p>\n<p style=\"text-align: center;\">$CredMgrModuleBase = Get-Module -Name CredentialManager<\/p>\n<p style=\"text-align: center;\"><span style=\"text-align: center;\">if ( $Null -ne $CredMgrModuleBase.ModuleBase )<\/span><\/p>\n<p style=\"text-align: center;\">{\u00a0write-host -f yellow &#8220;CredentialManager PoSH Module Installed, ModuleBase = $($CredMgrModuleBase.ModuleBase)&#8221;\u00a0}<\/p>\n<p style=\"text-align: center;\">if ( $Null -eq $CredMgrModuleBase.ModuleBase )<\/p>\n<p style=\"text-align: center;\">{\u00a0write-host -f red &#8220;CredentialManager PoSH Module NOT Installed&#8221;\u00a0}<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_20332\" aria-describedby=\"caption-attachment-20332\" style=\"width: 847px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerPowerShellOutput.jpg.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20332 size-full\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerPowerShellOutput.jpg.png\" alt=\"CredentialManager snapin PowerShell output\" width=\"847\" height=\"211\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerPowerShellOutput.jpg.png 847w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerPowerShellOutput.jpg-300x75.png 300w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerPowerShellOutput.jpg-768x191.png 768w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><figcaption id=\"caption-attachment-20332\" class=\"wp-caption-text\">CredentialManager snapin PowerShell output<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h1>Verify Stored Credentials on server<\/h1>\n<p>First, verify any credentials stored on server, specific to ServiceNow or not.\u00a0 Second, we begin to use the Get-StoredCredential command. Third, we will setup the credential for REST integration, lastly verifying credential.<\/p>\n<h2>Setup Credentials for SNOW RESTAPI<\/h2>\n<p>RDP to SCOM MS server(s) as SCOM Notifications SVC account with SA access<\/p>\n<p>Open PowerShell as administrator<\/p>\n<p>Paste command(s) into PowerShell window to test network connectivity to SNOW environments<\/p>\n<p>&nbsp;<\/p>\n<p>If no output, there are no credentials stored under the RDP login.<\/p>\n<p style=\"text-align: center;\">Get-StoredCredential<\/p>\n<p>Commands specific to ServiceNow to verify credentials exist<\/p>\n<p style=\"text-align: center;\">$Credential = Get-StoredCredential -Target &#8220;ServiceNowCredential&#8221;<\/p>\n<p style=\"text-align: center;\">$Credential = Get-StoredCredential -Target &#8220;svc_rest_scom&#8221;<\/p>\n<figure id=\"attachment_20330\" aria-describedby=\"caption-attachment-20330\" style=\"width: 675px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput.jpg.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20330 size-full\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput.jpg.png\" alt=\"CredentialManager Get-StoredCredential Output\" width=\"675\" height=\"121\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput.jpg.png 675w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput.jpg-300x54.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-20330\" class=\"wp-caption-text\">CredentialManager Get-StoredCredential Output<\/figcaption><\/figure>\n<p>Alternate command to verify stored credential<\/p>\n<p style=\"text-align: center;\">Get-StoredCredential -Target &#8220;ServiceNowCredential&#8221;<\/p>\n<figure id=\"attachment_20333\" aria-describedby=\"caption-attachment-20333\" style=\"width: 543px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput2.jpg.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20333 size-full\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput2.jpg.png\" alt=\"CredentialManager Get-StoredCredential -Target &quot;ServiceNowCredential&quot;\" width=\"543\" height=\"100\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput2.jpg.png 543w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput2.jpg-300x55.png 300w\" sizes=\"auto, (max-width: 543px) 85vw, 543px\" \/><\/a><figcaption id=\"caption-attachment-20333\" class=\"wp-caption-text\">CredentialManager Get-StoredCredential -Target &#8220;ServiceNowCredential&#8221;<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1>Setup Credentials for SNOW RESTAPI<\/h1>\n<p>RDP to SCOM MS server(s) as SCOM Notifications SVC account with SA access<\/p>\n<p>Open PowerShell as administrator<\/p>\n<p><strong>Paste the following commands to create stored credential:<\/strong><\/p>\n<p style=\"text-align: center;\">New-StoredCredential -Target &#8220;ServiceNowCredential&#8221;\u00a0-UserName &#8220;svc_rest_scom&#8221; -Password &#8220;##Password##&#8221; -Persist &#8216;LocalMachine&#8217;<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_20336\" aria-describedby=\"caption-attachment-20336\" style=\"width: 865px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerNewCredentialOutput.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20336 size-full\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerNewCredentialOutput.png\" alt=\"New-StoredCredential output example\" width=\"865\" height=\"245\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerNewCredentialOutput.png 865w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerNewCredentialOutput-350x100.png 350w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerNewCredentialOutput-300x85.png 300w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerNewCredentialOutput-768x218.png 768w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><figcaption id=\"caption-attachment-20336\" class=\"wp-caption-text\">New-StoredCredential output example<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>Verify credential being used by SCOM<\/p>\n<p style=\"text-align: center;\">$Credential = Get-StoredCredential -Target &#8220;ServiceNowCredential&#8221;<\/p>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 11.0pt; color: #0070c0;\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput2.jpg-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20335 size-full\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput2.jpg-1.png\" alt=\"New-S\" width=\"543\" height=\"100\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput2.jpg-1.png 543w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2024\/05\/CredentialManagerGetCredentialOutput2.jpg-1-300x55.png 300w\" sizes=\"auto, (max-width: 543px) 85vw, 543px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Therefore, network connectivity verified.\u00a0 Lastly, encrypted credentials are stored in the SCOM notifications SVC account.\u00a0 Continue the integration!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Verify ServiceNow test\/production\u00a0 environment connectivity.\u00a0 Are you ready to begin the checks for &#8216;SNOW REST connectivity&#8217;? &nbsp; Verify the following pre-requisites are met before proceeding: Proxy TEST\/PROD ServiceNow (SNow) URL(s) ID Password &nbsp; High level outline: Verify network connectivity via proxy, using SNOW URL&#8217;s, ID, password Verify CredentialManager Snapin installed Setup credentials in CredentialManager &hellip; <a href=\"https:\/\/kevinjustin.com\/blog\/2024\/05\/30\/snow-rest-connectivity\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;SNOW REST connectivity&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5,880,545,846,530,881,681,742],"tags":[568,310,686,875,340,342,872,873,682],"class_list":["post-20327","post","type-post","status-publish","format-standard","hentry","category-administration","category-best-practice","category-itsm","category-powershell","category-sccm-mecm-mem-mcm","category-scom","category-servicenow-snow","category-solarwinds","category-windows","tag-mecm","tag-powershell","tag-rest","tag-restapi","tag-sccm","tag-scom","tag-servicenow","tag-snow","tag-solarwinds"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SNOW REST connectivity - Kevin Justin&#039;s Blog<\/title>\n<meta name=\"description\" content=\"Let&#039;s figure out if you have connectivity to ServiceNow from your server. 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