{"id":6979,"date":"2023-02-01T15:11:09","date_gmt":"2023-02-01T19:11:09","guid":{"rendered":"https:\/\/kevinjustin.com\/blog\/?p=6979"},"modified":"2023-04-04T13:42:30","modified_gmt":"2023-04-04T17:42:30","slug":"scom-snapshot-synchronization-alerts","status":"publish","type":"post","link":"https:\/\/kevinjustin.com\/blog\/2023\/02\/01\/scom-snapshot-synchronization-alerts\/","title":{"rendered":"SCOM Snapshot Synchronization alerts"},"content":{"rendered":"<figure id=\"attachment_6982\" aria-describedby=\"caption-attachment-6982\" style=\"width: 455px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OIP.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6982 size-full\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OIP.jpg\" alt=\"\" width=\"455\" height=\"227\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OIP.jpg 455w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OIP-300x150.jpg 300w\" sizes=\"auto, (max-width: 455px) 85vw, 455px\" \/><\/a><figcaption id=\"caption-attachment-6982\" class=\"wp-caption-text\">Synchronized Swimmers<\/figcaption><\/figure>\n<p><span style=\"color: #ff0000;\"><strong>Updated 4 Apr 2023 with Tyson&#8217;s feedback!<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>First, some background &#8211; the Snapshot Synchronization alert just tells you there was a SQL issue running the workflow.<\/p>\n<p>Second, the Snapshot Synchronization alert from a health model perspective, is NOT a critical issue (outage).\u00a0 Create override severity to 1 (warning) to prevent false wake-up calls.\u00a0 I&#8217;ll get this to my GitHub repo shortly!<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1>Let&#8217;s troubleshoot the alert<\/h1>\n<p>Start with Tyson&#8217;s SCOM Maintenance pack, and run the tasks<\/p>\n<figure id=\"attachment_19357\" aria-describedby=\"caption-attachment-19357\" style=\"width: 1080px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OpsDB-SCOMMaintenanceMPTasks.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-19357\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OpsDB-SCOMMaintenanceMPTasks.png\" alt=\"\" width=\"1080\" height=\"634\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OpsDB-SCOMMaintenanceMPTasks.png 1080w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OpsDB-SCOMMaintenanceMPTasks-300x176.png 300w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OpsDB-SCOMMaintenanceMPTasks-1024x601.png 1024w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OpsDB-SCOMMaintenanceMPTasks-768x451.png 768w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><figcaption id=\"caption-attachment-19357\" class=\"wp-caption-text\">Tyson&#8217;s SCOM Maintenance pack tasks<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p><strong>Alternative long steps<\/strong><\/p>\n<p>Login to server with SSMS installed &#8211;<\/p>\n<p>Open SSMS &gt;\u00a0Connect to the SCOM OpsMgr DB &gt; Click on New Query<\/p>\n<p><span style=\"color: #ff0000;\">***NOTE verify database dropdown shows Operations Manager!<\/span><\/p>\n<p><span style=\"color: #3366ff;\">Paste SQL query into the query textbox<\/span><\/p>\n<p>Select WorkItemName, b.WorkItemStateName, ServerName, StartedDateTimeUtc, CompletedDateTimeUtc, DurationSeconds, ERRORMESSAGE<br \/>\nfrom cs.WorkItem a , cs.WorkItemState b<br \/>\nwhere a.WorkItemStateId= b.WorkItemStateId<br \/>\nand WorkItemName = &#8216;SnapshotSynchronization&#8217;<\/p>\n<p><strong>Screenshot<\/strong><\/p>\n<figure id=\"attachment_6986\" aria-describedby=\"caption-attachment-6986\" style=\"width: 1345px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQuery.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6986 size-full\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQuery.jpg\" alt=\"\" width=\"1345\" height=\"322\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQuery.jpg 1345w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQuery-300x72.jpg 300w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQuery-1024x245.jpg 1024w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQuery-768x184.jpg 768w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><figcaption id=\"caption-attachment-6986\" class=\"wp-caption-text\">Snapshot Synchronization alert query<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Example SQL Output<\/strong><\/p>\n<figure id=\"attachment_6990\" aria-describedby=\"caption-attachment-6990\" style=\"width: 927px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQueryExecution.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6990\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQueryExecution.jpg\" alt=\"\" width=\"927\" height=\"174\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQueryExecution.jpg 927w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQueryExecution-300x56.jpg 300w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/SQLQueryExecution-768x144.jpg 768w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><figcaption id=\"caption-attachment-6990\" class=\"wp-caption-text\">SQLQueryExecution<\/figcaption><\/figure>\n<p>WorkItemName WorkItemStateName ServerName StartedDateTimeUtc CompletedDateTimeUtc DurationSeconds ERRORMESSAGE<br \/>\nSnapshotSynchronization Succeeded SCOMV01 2023-01-24 00:26:23.427 2023-01-24 00:27:46.100 83 NULL<br \/>\nSnapshotSynchronization Failed SCOMV02 2023-01-25 00:27:52.363 2023-01-25 00:28:07.520 15<br \/>\nSnapshotSynchronization Succeeded SCOMV00 2023-01-25 21:43:36.540 2023-01-25 21:45:07.947 91 NULL<br \/>\nSnapshotSynchronization Running SCOMV00 2023-01-25 21:45:32.227 NULL NULL NULL<\/p>\n<p><strong>Solution:<\/strong><br \/>\nThe jobs may show Succeeded by the time you login to SQL = EOJ (end of job)<\/p>\n<p>If Failed is latest date\/timestamp, re-run the task &#8220;Request Snapshot Synchronization&#8221; which can be found when we select\u00a0 &#8220;Management Configuration Service Group&#8221; in the below mentioned view.<\/p>\n<p>View:<\/p>\n<p>From Monitoring Tab &gt; Click on Operations Manager folder &gt; Click on Management Group Health widget &gt; Highlight unhealthy state from Management Group Functions.<\/p>\n<p>Click on the &#8216;Request Snapshot Synchronization&#8217; task to execute the Stored Procedure \u201cSnapshotSynchronizationForce\u201d on the OpsMgr DB.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\">NOTE: There are two tasks with same name but with different targets i.e. &#8216;Management Configuration Service Group&#8217; and &#8216;Management Configuration Services&#8217;<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>The other task can be found on below view after selecting the Management Server you want the Task to be executed on<\/p>\n<p>View:<\/p>\n<p>From Monitoring Tab &gt; Expand Operations Manager folder &gt; Expand Management Configuration Service folder &gt; Click on Services State view<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Create Override for the alert<\/strong><\/p>\n<p>To change snapshot monitor to warning<\/p>\n<p>From SCOM Console &gt; Authoring Tab<\/p>\n<p>Expand &#8216;Management Pack Objects&#8217; &gt; Click on Monitors<\/p>\n<p>In the &#8216;Look for:&#8217; bar type Snapshot synchronization state and hit enter<\/p>\n<p style=\"padding-left: 40px;\">Monitor name = Snapshot synchronization state<\/p>\n<p>Right click on monitor &gt; Overrides &gt; Override the monitor &gt; For all objects of class<\/p>\n<p>Click checkbox for Severity &gt; change Critical to Warning<\/p>\n<p>Click Edit &#8211; add comment &#8211; i.e. date\/time changing to warning<\/p>\n<p>Select your override pack &gt; Click OK<\/p>\n<p>Click OK to execute change<\/p>\n<figure id=\"attachment_6983\" aria-describedby=\"caption-attachment-6983\" style=\"width: 1366px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OverrideScreenshot.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6983 size-full\" src=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OverrideScreenshot.jpg\" alt=\"\" width=\"1366\" height=\"1161\" srcset=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OverrideScreenshot.jpg 1366w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OverrideScreenshot-300x255.jpg 300w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OverrideScreenshot-1024x870.jpg 1024w, https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OverrideScreenshot-768x653.jpg 768w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><figcaption id=\"caption-attachment-6983\" class=\"wp-caption-text\">Override snapshot monitor to warning<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Resources<\/strong><\/p>\n<p>Tyson&#8217;s MonitoringGuys <a href=\"https:\/\/monitoringguys.com\/2022\/03\/07\/discovery-data-purge-and-snapshot-synchronization-agent-tasks-for-scom\/\" target=\"_blank\" rel=\"noopener\">blog<\/a> for SCOM Maintenance pack &#8211; download <a href=\"https:\/\/monitoringguys.com\/download\/6792\/?tmstv=1680627499\" target=\"_blank\" rel=\"noopener\">here<\/a><\/p>\n<p><a href=\"https:\/\/social.technet.microsoft.com\/Forums\/en-US\/6ab121a9-7be9-42b2-b4e6-a734d3b97e41\/management-configuration-service-group-failed-to-perform-snapshot-synchronization-work-item-for-a?forum=operationsmanagergeneral\" target=\"_blank\" rel=\"noopener\">Link to TechNet article<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Updated 4 Apr 2023 with Tyson&#8217;s feedback! &nbsp; First, some background &#8211; the Snapshot Synchronization alert just tells you there was a SQL issue running the workflow. Second, the Snapshot Synchronization alert from a health model perspective, is NOT a critical issue (outage).\u00a0 Create override severity to 1 (warning) to prevent false wake-up calls.\u00a0 I&#8217;ll &hellip; <a href=\"https:\/\/kevinjustin.com\/blog\/2023\/02\/01\/scom-snapshot-synchronization-alerts\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;SCOM Snapshot Synchronization alerts&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5,530,556,11],"tags":[115,118,218,563,293,342,603,593,410,594,604],"class_list":["post-6979","post","type-post","status-publish","format-standard","hentry","category-administration","category-best-practice","category-scom","category-sql","category-troubleshooting","tag-database","tag-db","tag-maintenance","tag-monitoringguys","tag-override","tag-scom","tag-scommaintenance","tag-snapshot","tag-sql","tag-ssms","tag-task"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SCOM Snapshot Synchronization alerts - Kevin Justin&#039;s Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kevinjustin.com\/blog\/2023\/02\/01\/scom-snapshot-synchronization-alerts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SCOM Snapshot Synchronization alerts - Kevin Justin&#039;s Blog\" \/>\n<meta property=\"og:description\" content=\"Updated 4 Apr 2023 with Tyson&#8217;s feedback! &nbsp; First, some background &#8211; the Snapshot Synchronization alert just tells you there was a SQL issue running the workflow. Second, the Snapshot Synchronization alert from a health model perspective, is NOT a critical issue (outage).\u00a0 Create override severity to 1 (warning) to prevent false wake-up calls.\u00a0 I&#8217;ll &hellip; Continue reading &quot;SCOM Snapshot Synchronization alerts&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kevinjustin.com\/blog\/2023\/02\/01\/scom-snapshot-synchronization-alerts\/\" \/>\n<meta property=\"og:site_name\" content=\"Kevin Justin&#039;s Blog\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-01T19:11:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-04T17:42:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kevinjustin.com\/blog\/wp-content\/uploads\/2023\/02\/OIP.jpg\" \/>\n<meta name=\"author\" content=\"WordPress Administrator\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"WordPress Administrator\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/kevinjustin.com\\\/blog\\\/2023\\\/02\\\/01\\\/scom-snapshot-synchronization-alerts\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kevinjustin.com\\\/blog\\\/2023\\\/02\\\/01\\\/scom-snapshot-synchronization-alerts\\\/\"},\"author\":{\"name\":\"WordPress Administrator\",\"@id\":\"https:\\\/\\\/kevinjustin.com\\\/blog\\\/#\\\/schema\\\/person\\\/3d7a90f4430bef43134eaa0a7e2cd508\"},\"headline\":\"SCOM Snapshot Synchronization alerts\",\"datePublished\":\"2023-02-01T19:11:09+00:00\",\"dateModified\":\"2023-04-04T17:42:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/kevinjustin.com\\\/blog\\\/2023\\\/02\\\/01\\\/scom-snapshot-synchronization-alerts\\\/\"},\"wordCount\":512,\"commentCount\":2,\"image\":{\"@id\":\"https:\\\/\\\/kevinjustin.com\\\/blog\\\/2023\\\/02\\\/01\\\/scom-snapshot-synchronization-alerts\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/kevinjustin.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/OIP.jpg\",\"keywords\":[\"database\",\"db\",\"maintenance\",\"MonitoringGuys\",\"override\",\"SCOM\",\"SCOMMaintenance\",\"Snapshot\",\"sql\",\"SSMS\",\"task\"],\"articleSection\":[\"Administration\",\"Best Practice\",\"SCOM\",\"SQL\",\"Troubleshooting\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/kevinjustin.com\\\/blog\\\/2023\\\/02\\\/01\\\/scom-snapshot-synchronization-alerts\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kevinjustin.com\\\/blog\\\/2023\\\/02\\\/01\\\/scom-snapshot-synchronization-alerts\\\/\",\"url\":\"https:\\\/\\\/kevinjustin.com\\\/blog\\\/2023\\\/02\\\/01\\\/scom-snapshot-synchronization-alerts\\\/\",\"name\":\"SCOM Snapshot Synchronization alerts - 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