Digging in the archives…
From a discussion with some PFE’s – the question was ‘how do I create knowledge for a monitor/rule?’
Tyson Paul pointed out the system Center Wiki ‘Knowledge Article authoring’
When you create a knowledge article in an MP (let’s not even go into the console GUI! )
If the Knowledge Article references a sealed workflow (does it reference a sealed pack)
It’s Company Knowledge
Example
If the Knowledge Article references a sealed monitor, it will show up under the ‘Company Knowledge’ tab
XML example from Skype Addendum pack on TechNet Gallery
<KnowledgeArticles>
<KnowledgeArticle ElementID=”ML2MC!Microsoft.LS.2015.Monitoring.Internal.Health.DiscoveryRunner” Visible=”true”>
<MamlContent>
<maml:section xmlns:maml=”http://schemas.microsoft.com/maml/2004/10″>
<maml:title>Summary</maml:title>
<maml:para>Any added Skype servers will not be discovered in SCOM.</maml:para>
</maml:section>
<maml:section xmlns:maml=”http://schemas.microsoft.com/maml/2004/10″>
<maml:title>Causes</maml:title>
<maml:para>Discovery Failed. An internal exception has occurred during discovery.</maml:para>
</maml:section>
<maml:section xmlns:maml=”http://schemas.microsoft.com/maml/2004/10″>
<maml:title>Resolutions</maml:title>
<maml:para>Fix permission issues in alert.</maml:para>
<maml:para>Skype PowerShell module may not be installed.</maml:para>
<maml:para>Import-Module SkypeForBusiness</maml:para>
</maml:section>
</MamlContent>
</KnowledgeArticle>
</KnowledgeArticles>
If the Knowledge Article is referenced in a sealed pack, OR an UNsealed pack has a rule/monitor in the same unsealed pack)
It’s Product Knowledge
Sealed pack example
Unsealed pack Example
