Tag: Blue Stripe

Troubleshooting Service Map pack

 

 

 

Updated 14 Mar 2019

 

If you get these exceptions like me, the issue has been raised, with a deliverable targeted for SCOM2019UR1.

Disable the rule to reduce noise.

 

 

Are you using Service Map Management pack, and getting errors?

 

This alert is based on the 46651/46652 event ID in the Operations Manager event log

From SCOM Console > Authoring Tab > Management Pack Objects > Rules

Search in ‘Look for:’ bar GenericException (yes no space in between)

 

Rule

 

 

Rule Details

 

To enable debug on the MS

 

For collecting logs, please do the following:

  • Create folders “c:\Debug\ext\”
  • Now, Wait for an hour(which is the default time interval set in the rule for running service map api).
  • You will see some log files created in that folder “ext”. Please share the same in email.

 

The file showed up after the alerts, and listed debug INFO and WARN lines, and the time stamps match up to the generic exception rules.

 

Stay tuned for more information, I have been trying to get more answers on the exception

{WARN} [12:35:20.966] [ScomUtils] failed to export XML for Management Pack: System.NullReferenceException: Object reference not set to an instance of an object.

   at ScomBridge.ScomUtils.WritePackXmlToFile(ManagementPack pack, String filename)

 

 

Setting up OMS Service Map solution

hmmmm

Ever wonder what happened to BlueStripe?

Anyone else have experience using it with SCOM?

If you weren’t aware, Microsoft bought Blue Stripe back in 2015 link

 

Looks like BlueStripe FactFinder is now Service Map in Azure

Documentation here

 

Service Map is very easy to add and get value from right away with OMS

Download agent

You have two choices:

  1. Choose from Docs.Microsoft.com documentation above, or from your OMS environmentdocsagentdownload
  2. From your OMS workspace, add the Service Map solution

Click on Home icon in top left hand corner

omshome

Click on Service Map pane

Click on Download Agent link as appropriate for Windows or Linux

Save file and install on your server(s)

oms-initialscreen

 

Windows Server Installation

Execute the MSI file downloaded from OMS (NOTE may prompt with UAC prompt)

Click ‘I Agree’

servicemapinstall

Watch the Install

servicemapinstalling

Click Finish

servicemapinstallcomplete

Now go back to OMS and look for updates (mine was that fast!)

servicemapsolution

Click on the Service Map pane to see more detail

servicemapdetail

To add additional machines is basically the same, just choose add machines

oms-addmachines

 

In case you caught that I have two (2) of the same named machines, it’s because I have that server set up for OMS separately.  Yes, it’s my lab, so I’m not following the best practice.

servicemapsolutionwclients

Enjoy!