Which subscription was the trigger?

Hello Again,

Surprise!

I am back, as a rusty nail, and back to make lemonade from lemons!

Rusty Nail through Lemon

Rusty Nail through Lemon

 

Ever run into an email you don’t want to get, but have difficulty finding

the subscription entry?

 

Do you get a subscription Email, and that channel has the Notification ID, but you’re not sure what subscription sent the alert email?

 

Let’s start with the notification email

Example

Notification subscription ID generating this message:

{AA0C1081-D04F-F5CA-DEB7-92B9ECA619E2}

 

On SCOM MS > Open PowerShell

Get-SCOMNotificationSubscription

 

Example

PS C:\windows\system32> Get-SCOMNotificationSubscription -ID

“BD52BB72-3FDE-9D7F-6214-B9A47A311896”

 

Configuration     :

Microsoft.EnterpriseManagement.Administration.AlertChangedSubscriptionConfiguration

ManagementGroup   : SCOMTestLab

Name              : Subscription168e29fd_a8e5_4ee4_956f_d9591b845475

DisplayName       : AD DailyTasks Report

Description       : +CRITERIA = Alert Name Contains ‘Proactive DailyTasks AD

Team Report’     +RESOLUTIONSTATE = (0)

New    +SUBSCRIBERS = AD team, USER Kevin Justin via EMAIL     +CHANNEL = SMTP Email

Actions           : {SMTPAction_a6a5314d_83f5_47c0_910a_e60040b4c808}

ToRecipients      : {USER <blank> via EMAIL, USER <blank> via EMAIL, USER

<blank> via Email, USER <blank> via EMAIL…}

CcRecipients      : {}

BccRecipients     : {}

Enabled           : True

Id                : bd52bb72-3fde-9d7f-6214-b9a47a311896

ManagementGroupId : 001b9265-3c9f-816c-aa36-a8687c05be8e

 

Get-SCOMNotificationSubscription | ? { $_.ID -eq

“BD52BB72-3FDE-9D7F-6214-B9A47A311896” }

 

Example

PS C:\windows\system32> Get-SCOMNotificationSubscription | ? { $_.ID -eq “BD52BB72-3FDE-9D7F-6214-B9A47A311896” }

Configuration     :

Microsoft.EnterpriseManagement.Administration.AlertChangedSubscriptionConfiguration

ManagementGroup   : SCOMTestLab

Name              : Subscription168e29fd_a8e5_4ee4_956f_d9591b845475

DisplayName       : AD DailyTasks Report

Description       : +CRITERIA = Alert Name Contains ‘Proactive DailyTasks AD

Team Report’     +RESOLUTIONSTATE = (0)

New    +SUBSCRIBERS = AD team, USER Kevin Justin via EMAIL     +CHANNEL = SMTP Email

Actions           : {SMTPAction_a6a5314d_83f5_47c0_910a_e60040b4c808}

ToRecipients      : {USER <blank> via EMAIL, USER <blank> via EMAIL, USER

<blank> via Email, USER <blank> via EMAIL…}CcRecipients      : {}

BccRecipients     : {}

Enabled           : True

Id                : bd52bb72-3fde-9d7f-6214-b9a47a311896

ManagementGroupId : 001b9265-3c9f-816c-aa36-a8687c05be8e

 

Update the subscription

Depending on the subscription criteria, you may need to adjust the classes, or rules/monitors, or even the criteria (properties)

 

Example

Using Subscription Description for more details into what is filtered, who alert is delivered to, and the channel used

SubscriptionDescription

 

Example

Expanding Subscription Criteria to see details into what criteria is filtered for subscription

SubscriptionCriteria

SubscriptionCriteria

See previous blogs for the best practice / how to set up subscriptions to show useful data without all the clicks

Subscription set up guide

Docs article How to Create Notification Subscriptions | Microsoft Docs

Have a lot of SCOM subscriptions?

You logged into SCOM because someone said they didn’t get a notification

Looked at subscriptions and it’s blank

 

Do you know if you backed up your subscriptions?

 

Hopefully, you read this and back up your management packs

Hope you read this blog, and it saved your life!

 

For those who love the Console UI

You can manually back up the MP

From the SCOM console

Click on the Administration Tab

Click on Management Packs (2012), or Installed Management Packs (2016)

Type ‘notification’ in the ‘Look for:’ bar

Hit Enter

Highlight the ‘Notifications Internal Library’ pack

Click on Export Management Pack

Name your path

Hit OK

 

For simple PowerShell

 

# Backup Management packs to C drive

# Set up your path, this example is monadmin\backup

$date = Get-Date -UFormat “%Y-%m-%d”

c:

cd monadmin\backup

new-item -itemtype directory -path c:\monadmin\backup\$date

cd $date

Get-SCOMManagementPack -Name *Notification* | Export-SCOMManagementPack -Path “C:\monadmin\backup\$date”

 

Setting up OMS Capacity and Performance

questionmarkthinkingman

Do you know what your HyperV hosts are doing?

Not a HyperV fan, there’s a VMWare solution also here

 

Documentation https://docs.microsoft.com/en-us/azure/log-analytics/log-analytics-capacity

Capacity dashboard

solutionsummary

Details

dashboard

 

Troubleshooting dashboard

Firewall https://docs.microsoft.com/en-us/azure/log-analytics/log-analytics-proxy-firewall
Windows Agents https://docs.microsoft.com/en-us/azure/log-analytics/log-analytics-windows-agents

 

Verify in Operations Manager if you have any error events

Event ID 4506 in this case is the Capacity and Performance Solution

eventviewer4506

 

Verify no proxy is set up (unless your network requires this)

proxysetting

Setting up OMS Service Map solution

hmmmm

Ever wonder what happened to BlueStripe?

Anyone else have experience using it with SCOM?

If you weren’t aware, Microsoft bought Blue Stripe back in 2015 link

 

Looks like BlueStripe FactFinder is now Service Map in Azure

Documentation here

 

Service Map is very easy to add and get value from right away with OMS

Download agent

You have two choices:

  1. Choose from Docs.Microsoft.com documentation above, or from your OMS environmentdocsagentdownload
  2. From your OMS workspace, add the Service Map solution

Click on Home icon in top left hand corner

omshome

Click on Service Map pane

Click on Download Agent link as appropriate for Windows or Linux

Save file and install on your server(s)

oms-initialscreen

 

Windows Server Installation

Execute the MSI file downloaded from OMS (NOTE may prompt with UAC prompt)

Click ‘I Agree’

servicemapinstall

Watch the Install

servicemapinstalling

Click Finish

servicemapinstallcomplete

Now go back to OMS and look for updates (mine was that fast!)

servicemapsolution

Click on the Service Map pane to see more detail

servicemapdetail

To add additional machines is basically the same, just choose add machines

oms-addmachines

 

In case you caught that I have two (2) of the same named machines, it’s because I have that server set up for OMS separately.  Yes, it’s my lab, so I’m not following the best practice.

servicemapsolutionwclients

Enjoy!

Building a subscription

subscribe-and-save

 

Let’s talk notifications for a minute.

Everyone complains that a tool is noisy for alerts (typically emails).

Why not find a way to limit what you receive, and eliminate the noise.

Sure there’s alert tuning, but there are a ton of built-in options with Subscriptions in SCOM.

 

howto

Let’s Start by talking about now a subscription is built in SCOM.

Step 1 – An owner (or ‘subscriber’) is needed

This can be an email address, group name or variable you may want to pass to a command line for a destination (e.g. support team/NOC/POC)

Step 2 – A channel is needed (simply put, a way to get the data out of SCOM)

This can be SMTP (email), or a custom executable to a ticketing system, NetCool, BMC True Sight, xMatters, Derdack, to name a few.

Step 3 – Criteria to send to an owner (details)

Time to set up a subscription, and learn as we go!

Do you have the necessary 3 parts (subscriber, channel)

Do you have a destination/subscriber already set up?

Yes, see go to Channel

No, follow the subscriber blog here

Do you have a channel set up

Yes, see go to Subscription

No, follow the Channel blog here

 

Do you have a naming convention for the subscription parts?

The Subscription name needs to be intuitive, i.e. Application Name, Team Name, Company Name (depending on the environment)

Process an Application’s alerts

Example     ‘BizTalk alerts’

If BizTalk alerts needed to go to different teams

‘BizTalk DEV Alerts’ or ‘BizTalk PROD Alerts’

or if Criteria is involved ‘BizTalk Performance Alerts’

or if alerts need to route to another company ‘Contoso BizTalk alerts’

Capitalize what needs emphasis so in the Subscriptions view (make searches or sorts easier and more intuitive)

Making sense where I’m going with this?

 

Criteria can influence the name

CLASS, MONITOR, RULE, SEVERITY, GROUP, RESOLUTION STATE

To me the value comes in with the Description field in a subscription.

Adding relevant detail here makes life easier when followed, to know what the subscription is doing.

Try this model for the Subscription Description

CRITERIA

SUBSCRIBER

COMMENTS

Example

+MONITOR = Health Service Heartbeat Failure +SEVERITY = Warning/Critical +RESOLUTION STATE NOT equals 255 +SUBSCRIBERS = GROUP Server Admins via Email +Comments: Created 2016-02-12 for SCOM Agent tuning

 

Time to set up a subscription

Subscription Summary Healthservice Watcher subscription to alert on any NEW Healthservice Heartbeat failures

Name     SCOM HealthService Watcher

Description

+MONITOR = Health Service Heartbeat Failure +SEVERITY = Warning/Critical +RESOLUTION STATE NOT equals 255 +SUBSCRIBERS = GROUP Server Admins via Email +Comments: Created 2016-02-12 for SCOM Agent tuning

 

Criteria

Notify on all alerts where

created by Health Service Heartbeat Failure rules or monitors (e.g., sources)

and of a Warning or Critical severity

and with Not Equals 255 resolution state

 

Subscribers

GROUP Server Admins via eMail

 

Channels

SMTP Channel

Basic Admin ‘How-to’ Series

443053-royalty-free-rf-clip-art-illustration-of-a-cartoon-businessman-carrying-a-heavy-manual

This is a series of blog posts to help with SCOM best practices, and things that make SCOM easier to administer.

 

Associate MPX files in Notepad++ blog

Backup management packs via PowerShell blog

Get to know your monitor blog

Load Test MP with Report blog

Load Test MP Fragments blog

Maintenance Mode PowerShell blog

Manage DB storage with DWdataRP blog

Managing Subscriptions blog

PowerShell Rule/Monitor/PerfCounter MP and Fragments blog

Registry Key discovery MP Fragment clarification blog

Run As PowerShell monitor fragment blog

Sealing Management packs with 2012R2 and 2016 blog

Subscriptions blog

Subscription Set up Guide blog

Uncommon MP Fragments blog

Verifying Overrides blog

 

Best Practices

Agent Management pack KH Blog

Enable proxy as a default KH blog

How to be heard blog

Manage alerts/events/performance KH Blog

Office Analytics (find where all the time goes) blog

Optimize SQL blog

Recommended Registry tweaks KH blog

SCOM Agent Version Addendum KH blog

Set SCOM Agent to remotely managed KH Blog

SQL Engineering Blog

SYSTEM CENTER 2016 Operations Manager – Anti-Virus Exclusions blog

Update VMM MP’s for SCOM when SCVMM patched blog

 

Tools

MP Viewer blog

Download Notepad++ here

Kevin Holman blog on extracting scripts from MP’s using Transform tool from codeplex

Test fire events using EventLog Explorer here

Alternate tool to fire any events here

Verifying Custom MP overrides are valid when updating sealed MP’s

kidraisedhand

I will raise my hand when asked if I prefer Notepad++ for looking at XML (because I can shrink the sections I’m not concerned about).

 

Using Notepad++ (works best for color and concatenation of XML or quotes in case of syntax errors when editing)

 

Open Overrides management pack (XML)

Click on the (-) for Manifest

Click on the dash (-) for RelationshipTypes

Click on the dash (-) for each Discovery (if it exists)

simplifyingdiscoveryview

 

Verify targets exist in MP’s to be updated

Scroll to the right to view the Targets of your Override management pack

simplifyingview

 

If changes were overrides, look at the Monitor or Rule and verify this is in the pack to be updated

overridesmonitor

 

To understand which MP is being referenced, look at the example – Windows3!

Scroll to the top of your MP and click on the (+) plus sign to expand manifest

mpreference1

 

NOTE Windows3 is the server 2016 Monitoring MP

decodingmpreference

 

Verify your monitor/rule name still exists, and your Override should still apply

In Server Overrides MP, look at the Monitor= section for the Monitor name

verifyoverridemonitorhighlight

 

Go to the Windows Server 2008 Monitoring MP and look for that monitor

There is no monitor for 2008

notepadmonitortypes

 

Alternatively, you can look at the SCOM console as well (if MP is installed)

There is NO 2008 Memory Pages per second monitor

 scomconsolemonitorverify

 

Now to remove the override in our MP

In Notepad++, highlight the MonitorConfigurationOverride section, and delete

monitoroverridehighlight

Rinse and Repeat

Increment the version number and import MP when finished validating overrides.

 

 

Troubleshoot Office 365 SCOM MP Run As account

Run As Account

The Office 365 Run As account is used for Proxy access for an HTTPS connection from SCOM MS to Office 365 portal endpoint.

Must be a domain account, not an Azure account (particularly if they ‘re not the same tenant or AAD associated

Service Accounts are recommended to prevent impact should an employee leave

 

SCOM uses a domain account (example scom_action ID)

Verify that ID is in Azure tenant (contact your Azure Administrator if you don’t have access )

o365applicationazureidverify

To follow best practice, update the Run As account with the service account

o365applicationscomrunascredential

 

Verify Run As account

On SCOM console that there are no Operations Manager event log 7000 events for the ‘run as’ configured ID

Remote Desktop to SCOM MS Server

Verify if the ‘run as’ ID has a valid password

Look in the Operations Manager Event Log for Event ID 7000

Click on Find

Type in the user’s ID from the ‘run as’ account in SCOM

If no entries found, then ID is successfully authenticating against the domain

If errors found, correct ID/Password

Create a new subscription in SCOM to use the auto credentials option

NOTE New subscription may take 5-10 minutes to populate health data

From SCOM console

Click on Administration

Click on the Office 365 wizard

Click Add Subscription

o365applicationscomaddsubscription

 

Add Subscription Name

Click Next

o365applicationscomaddsubscriptionname

SCOM UI will prompt for Azure login

o365applicationscomazureauth

Enter ID and password

Click Sign in to authenticate

 

Click on Monitoring Tab

Click on Office 365 folder

Click on Office 365 Monitoring Dashboard

Verify state on the subscription in question

o365applicationscomnewsubscriptiondashboard